Last updated: October 27, 2026
These Terms of Service (“Terms”) govern your use of gravitybuilt.com and the products and services offered by Gravity Built (“Gravity Built,” “we,” “us”). By creating an account, downloading a template, making a purchase or otherwise using the site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site.
1. Accounts
- You must provide accurate information and keep your login details confidential. You are responsible for activity under your account.
- An account is for one person or business. You may not share your login or downloaded files with others, or let others download using your account.
- We may suspend or close an account that violates these Terms or puts the site or other users at risk.
2. What we offer
Gravity Built provides pre-built form templates for the Gravity Forms plugin for WordPress, delivered as downloadable files (the “Templates”), together with import guides, updates and related support. We also offer setup and customization services.
3. Gravity Forms is separate
Our Templates are built to work with Gravity Forms, which is a product of Rocketgenius, Inc. We are not affiliated with, endorsed by or sponsored by Rocketgenius or Gravity Forms. You need your own valid Gravity Forms license to use the Templates, and some Templates may require specific Gravity Forms add-ons, which are noted on the product page. Gravity Forms and related names are trademarks of their respective owners.
4. License to use Templates
When you download a Template, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to import, modify and use it, as follows:
- Free sample Templates: use on websites that you own or manage.
- Single Engine ($39 one-time): use of the purchased Template on one website, or on one client project.
- All-Access Pass ($199 per year): use of any Template available during your active subscription on any number of websites you own or build for your clients. Sites already launched with a Template you downloaded during your subscription may continue to use that version after it ends, but you will no longer be able to download new Templates or updates.
You may not: resell, redistribute, sublicense, publish or share the Template files (original or modified) as a standalone product or as part of a competing template library or marketplace; share your account or download links; or remove any notices from the files. Using a Template within a website you build for a client is allowed under the license types above, but handing the Template file to a client for their own separate use requires that they hold their own license.
5. Downloads and account monitoring
To protect our products, downloads require you to be logged in. Downloads are currently limited to a set number per purchase and links expire after a limited time. We may monitor downloads (including date, time and IP address) and may embed identifying information in files to detect unauthorized sharing. We may change these limits at any time.
6. Payments, subscriptions and taxes
- Prices are in U.S. dollars. Payments are processed by Stripe; we do not store your full card number.
- Subscriptions, such as the All-Access Pass, renew automatically each year at the then-current price until you cancel. You can cancel before renewal to avoid the next charge.
- You are responsible for any applicable taxes, and we will add them where required by law.
7. Refunds
Because Templates are digital files delivered immediately, purchases are generally final. If a Template is defective or does not work as described, contact us through our Project Inquiry form within 14 days of purchase and we will fix the problem or, if we cannot, refund the purchase. Subscription renewals are not refundable once charged, but cancelling stops future renewals.
8. Setup and custom services
Installation, setup, customization and managed services are provided under a separate written proposal or agreement. If anything in that document conflicts with these Terms, the written proposal controls for those services.
9. Estimators, calculations and your responsibilities
Many Templates include pricing logic, calculators or estimators. The logic and sample rates are examples that you must review, configure and test before using them with customers. You are solely responsible for the accuracy of any quote, price, tax, legal wording or other output your forms produce, and for complying with the laws that apply to your business and forms.
10. Support
We provide reasonable help with importing and using our Templates according to your license type. Support does not cover problems caused by third-party plugins, themes or hosting, or by changes you make to a Template, unless covered by a separate services agreement.
11. Intellectual property
We own the Templates, documentation, site content and branding, except for third-party materials, which belong to their owners. Your license is limited to what is stated above; no other rights are granted. You keep ownership of your own content and the data your forms collect.
12. Acceptable use
Do not use the site to break the law, infringe the rights of others, attempt to gain unauthorized access, interfere with the site, scrape it at scale, or circumvent our download protections or license limits.
13. Disclaimers
The site and Templates are provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy or uninterrupted operation, to the fullest extent allowed by law. We do not guarantee that Templates will work with every WordPress setup, theme, plugin or hosting environment.
14. Limitation of liability
To the fullest extent allowed by law, Gravity Built will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities, arising from your use of the site or Templates. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.
15. Indemnification
You agree to defend and hold Gravity Built harmless from claims, damages and expenses arising from your misuse of the site or Templates, your violation of these Terms, or the content and forms you publish using them.
16. Termination
You may stop using the site at any time. We may suspend or terminate your access if you breach these Terms. Sections that by their nature should survive termination, including licensing restrictions, disclaimers and liability limits, will continue to apply.
17. Governing law
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Connecticut, and you consent to their jurisdiction.
18. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the “Last updated” date above. Continued use of the site after a change means you accept the updated Terms.
19. Contact
Questions about these Terms? Reach us through our Project Inquiry form.